Shortline Subaru
RECEIVES SUBARU OF AMERICA 2012 SUBARU STELLAR CARE AWARD
-Award
Recognizes Dealer Excellence in Customer Service -
Cherry
Hill, N.J. -- (DATE) Subaru of America, Inc. today announced that
(Dealer Name) of (Dealer City) is one of an elite group to be a
recipient of the prestigious Subaru Stellar Care Award.
"The
Subaru Stellar Care Award is given to top ranking Subaru dealers who
deliver an exceptional ownership experience to our customers,"
said Bill Cyphers, senior vice president, sales for Subaru of
America. "Award recipients meet the high Stellar Care benchmarks
for customer satisfaction, brand representation, and operational
excellence. Our brand has enjoyed record sales for the past
three years and this success is in large part due to the excellence
of our retail body."
Developed by Subaru of America in
cooperation with Subaru dealers, the Stellar Care program focuses on
delivering an excellent ownership experience to Subaru customers. The
program has as its focus that developing positive, long-term
relationships with Subaru customers is a fundamental part of daily
business for a Subaru retailer.
"All Subaru dealerships
deliver a high quality experience to our customers," said
Cyphers, "but the Stellar Care Award winners excel in the way
they take care of their customers and represent the Subaru
brand."
The highly coveted award does not come easily and
to be named as a Stellar Care recipient, Subaru dealers must dedicate
significant time and resources to the customer experience throughout
the year. Performance measures for the program range from
participation in all customer-focused Subaru programs to maintaining
a customer-friendly, inviting facility. Dealers must also achieve
outstanding satisfaction scores for all key areas in Sales and
Service.
Shortline Subaru is located at 580 S. Havana St.
Aurora, CO 80012. For more information, the dealership can be
contacted at (303) 364-2200 or at http:\\www.shortlineonline.com or
at http://www.shortlinesubaru.com.
About Subaru of America,
Inc.
Subaru of America, Inc. is a wholly owned subsidiary of Fuji
Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J.,
the company markets and distributes Subaru Symmetrical All-Wheel
Drive vehicles, parts and accessories through a network of more than
600 dealers across the United States. All Subaru products are
manufactured in zero-landfill production plants and Subaru of Indiana
Automotive Inc. is the only U.S. automobile production plant to be
designated a backyard wildlife habitat by the National Wildlife
Federation. For additional information visit www.subaru.com.