A Google UserPosted on 08/17/12
Overall 3 / 3
I just purchased my first new car (and first Subaru) from Shortline, a 2012 Impreza hatchback. Not only is it the perfect car for me, but I had a great experience working with Lorenzo, who was patient, kind, and not pushy. He answered all of our questions thoroughly and we also enjoyed talking with the sales manager there.
This week I purchased a used vehicle from Shortline Automotive through Attila Szabo. Even though we walked into the dealership very late that night, Attilla took as much time as necessary to find the right car and the right deal. I left the dealership feeling safe and reassured that I d bought a vehicle that would meet my family s needs for the long term.
Adrienne Pacheco helped make our experience absolutely painless and enjoyable. I dread buying cars at car lots so much that I avoid it at all costs, but it felt completely different with Adrienne. She was laid back, knowledgeable and went out of her way to make sure we got the car we wanted without hassle. When we encountered issues with titling, she worked with us to find a solution. Would definitely buy from her again!- A Google User
A Yahoo! Local userPosted on 06/15/12
I would definitely recommend Shortline Subaru to friends. I was apprehensive about having to go through the whole car buying process, but it worked out well. Chris Carerra did a test drive with me in April when I first started looking. I knew that I was not ready to buy yet and was concerned that I d be pressured. Chris, though, was very helpful and didn t pressure me at all. He answered all my questions very conversationally, and didn t blink when I asked a question just after he had already explained it to me but it had gone over my head. He didn t give too much information so I didn t get overwhelmed. Then, a few weeks later, when I was ready to buy I knew to call Chris even though many other dealerships had been contacting me. I felt confident about the price and the financing because your company works with my bank, USAA. I love my Impreza.
I just drove my new 2012 Subaru Impreza through the Colorado snow storm, and I was so pleased with how the car handled -- no slipping or sliding whatsoever, not even at intersections. Lorenzo was right about how much I was going to love the car. Thanks, Lorenzo for a great car-buying experience, and for answering all my questions. ? - Feb 1, 2012